We’re so sorry that our products did not meet your needs. We take great pride in our products, and our sincerest hope is that they help each one of our customers feel better. Clearly this was not your experience, and we apologize.

To make this matter right, we would like to direct you to our self-service return center, where you can request a free return/exchange at your convenience.

Upon reviewing this feedback, one of our customer representatives will also follow up with you via email to learn more about your experience and help address the problem.

For any questions and feedback in the future, please contact us via support@shopcoobie.com anytime between the hours of 9AM-5PM, Monday-Friday.

Kind regards,
The Coobie Team