We offer Free 4-7 Day Standard Shipping to all US orders. Business Days are MON-FRI, excludes Holidays. Not fast enough? Get 3-Day and 2-Day Shipping at our discounted rates of $4.99 and $9.99. Even better, get 3-Day Express Shipping on the house when you shop over $75, automatically qualified (excludes AK/HI). We also ship to Canada with 3-5 Day DHL Express. Shop over $70 to get Free Shipping to Canada.
When will my order ship?
We always try our best to have your orders processed ASAP. We are offering Same Business Day Processing & Handling services. Business days are Monday-Friday, excluding public holidays.
How can I track my order?
You can find your order tracking number by logging into “My Account” on the upper right of your screen. Choose “My Orders” to view order number, date, amount, current status and most importantly, your tracking number. Click on the tracking number to track your Coobie® fineness, all the way from our international factories to your door steps. If you still have trouble finding your tracking info, please contact customer care at firstname.lastname@example.org
When will my back-ordered items ship?
We try our best to have everything in stock, but in the event that you have a back-order, please contact customer care at email@example.com for the estimated delivery date.
How can I check the status of my order?
You can find your order status by logging into “My Account” on the upper right of your screen. Choose “My Orders” to view order number, date, amount and current status of all your orders.